FAQs

Here are answers to frequently asked questions. If a question is not listed, please contact us under Support.

Registration

  • The registration is located on the home page directly under the login

The steps to sign up:

  • Entering the data and the access code on the registration page

  • Personal password will be sent by e-mail afterwards (can also be in the junk folder)

  • Registration is done by entering the e-mail and password on the registration page

On the profile page, the profile picture can be changed by clicking on "Edit my data".

On the profile page, the password can be redefined by clicking on "Change password".

Procedure

  • Yes, for each successfully completed module you receive a certificate

  • You can download the certificate in the profile

  • If all modules are completed positively, you receive the Academy.ws certificate of completion
  • In principle, all modules must be completed positively

  • Each module consists of different number of individual lessons

  • At the end of each lesson there is an exercise to consolidate the content learned

  • Each module is completed with the final test

  • The certificate of completion can be downloaded on the profile page with the "Download" button

  • After that, the certificate can be saved as a PDF document and then printed.
  • The exercises of each lesson are located in the respective lesson at the end of the learning content

  • If all five questions of the exercise have been answered correctly, you get the success message in the result
  • The final tests can be found in the respective modules under the menu item "Test".

  • Each question must be answered correctly to receive the certificate on the profile page.
  • All exercises and all tests are 100% solvable with the learning content of the respective lesson or module

  • In case of problems we will be glad to help you via support form
  • On the profile page all modules, lessons and participated challenges are visible

  • The learning progress is displayed with a check mark next to the lesson or final test

  • If all lessons of a module including the final test are marked with a check mark, the download button for the respective module certificate appears

  • After successful completion of all modules, the download button for the Academy.ws certificate of completion will be unlocked
  • We will be happy to help you via the support form

  • Here is an input field for detailed problem description
  • In the main menu at the top right you will find the Languages button

  • Here you can find a selection of available translations
  • All videos and eBooks are presented in multiple languages through a tab system

  • Above each video and above each eBook you can find tabs with available languages
  • With the search function in the main menu (magnifying glass) all contents of the Academy.ws can be searched for quickly and easily

  • An overview of all modules can be found on the start page
  • You can find the download button in the navigation bar below the respective eBook

  • Clicking the --- button shows the "Download PDF File" item

  • The PDF will then open in a new window

  • Here is the download button on the top right to download the PDF document to the respective device
  • On the challenges page you will find a selection of all available challenges including explanations and tips for implementation

  • To participate click on the "I AM IN!" button

  • In addition, you can record experiences with the implementation of the challenge or any tips and tricks for others in the comments

Other

All news and best practice articles published on Academy.ws can be found collected on news.pro.earth.

  • On the Academy homepage there is a clear listing of the features and possibilities of the Academy.ws

  • In addition to this there is a form to request more information